Applying system dynamics to foster organizational change, accountability and performance in the public sector: A case‐based Italian perspective
Identifieur interne : 000E91 ( Main/Exploration ); précédent : 000E90; suivant : 000E92Applying system dynamics to foster organizational change, accountability and performance in the public sector: A case‐based Italian perspective
Auteurs : Carmine Bianchi [Italie] ; Enzo Bivona [Italie] ; Antonio Cognata [Italie] ; Pietro Ferrara [Italie] ; Tiziana Landi [Italie] ; Paolo Ricci [Italie]Source :
- Systems Research and Behavioral Science [ 1092-7026 ] ; 2010-07.
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Abstract
The goal of this paper is to discuss the role System Dynamics (SD) can play to enhance performance improvement in the public sector. It is remarked how SD can help decision makers to properly perceive the boundaries of the relevant system underlying observed phenomena. To this end, three real cases are analysed to show how SD can facilitate a better understanding of the relationships between the political and the organisational system in the public sector, and how to promptly attain efficiency and improve outcome, given the constraints that the institutional and political systems constitute. Copyright © 2010 John Wiley & Sons, Ltd.
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DOI: 10.1002/sres.1042
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Res.</title><idno type="ISSN">1092-7026</idno><idno type="eISSN">1099-1743</idno><imprint><publisher>John Wiley & Sons, Ltd.</publisher><pubPlace>Chichester, UK</pubPlace><date type="published" when="2010-07">2010-07</date><biblScope unit="volume">27</biblScope><biblScope unit="issue">4</biblScope><biblScope unit="page" from="395">395</biblScope><biblScope unit="page" to="420">420</biblScope></imprint><idno type="ISSN">1092-7026</idno></series><idno type="istex">2800686A9937DC8EB4A543AA318F04AC63AB05B7</idno><idno type="DOI">10.1002/sres.1042</idno><idno type="ArticleID">SRES1042</idno></biblStruct></sourceDesc><seriesStmt><idno type="ISSN">1092-7026</idno></seriesStmt></fileDesc><profileDesc><textClass><keywords scheme="KwdEn" xml:lang="en"><term>accountability</term><term>balanced scorecard</term><term>performance measurement</term><term>public management</term><term>system dynamics</term></keywords></textClass><langUsage><language ident="en">en</language></langUsage></profileDesc></teiHeader><front><div type="abstract" xml:lang="en">The goal of this paper is to discuss the role System Dynamics (SD) can play to enhance performance improvement in the public sector. 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